Privacy Policy

When you interact with our websites (including starmatic.org), request support, or install our software applications (such as SuperGST for Shopify), we may collect the following types of information:

• Contact Information: Name, work email address, company name, phone number, and inquiry messages submitted through our contact forms.
• Application & Store Data: When installing our Shopify apps, we access authorized store metadata (such as store domain, currency, order items, and GST registration details) solely required to generate tax-compliant invoices and fulfill application features.
• Technical Analytics: Anonymized browser type, operating system, page views, and diagnostic performance metrics to monitor and improve website speed and security.

We process collected information for legitimate business purposes, including:

• Providing, operating, and maintaining our software tools and services.
• Responding directly to your support inquiries, bug reports, and sales requests.
• Generating compliant GST invoices, B2B tax reports, and merchant financial documentation.
• Detecting, preventing, and addressing technical defects, unauthorized access, or fraudulent activity.

We implement industry-standard encryption protocols (TLS/HTTPS in transit and secure database encryption at rest) to safeguard your data. We do not sell, rent, or trade your personal or business data to third-party advertisers or data brokers.

Data is strictly shared only with trusted infrastructure providers (such as cloud hosting, authentication, and transactional email services) who comply with stringent security and confidentiality standards.

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your account information. When an application is uninstalled from your store, associated active authorization tokens are invalidated in accordance with platform guidelines.

To exercise any of these rights, please contact our privacy team at contact@starmatic.org.